Conversational Intelligence Dashboard (demo)

Love Dyad Percentage (LDP)

Customers showing Joy + Trust.

Target: 15%+ = sustainable growth See how it's calculated

Emotional Churn Indicator (ECI)

Weighted early warning for churn-prone emotional states.

ECI > 50 = high churn risk See how it's calculated

Dyad Shift Rate (DSR)

Positive emotional shifts / total dyad observations.

DSR > 15% = effective intervention See how it's calculated

AI analytical summary

Average positivity
Top topic
Top emotion

Live sample

Total Conversations Source: ConsentPlace ROI model
Total Users Source: ConsentPlace ROI model
Create a SmartBrief Create a local SmartBrief rule for the current dashboard view.

Emotional positivity over time

Plutchik emotion wheel

Conversations over time

Top topics

User profile

Users

Conversations